At MAISONAURE.AFRICA, your privacy matters to us. We are dedicated to protecting your personal information and ensuring it is handled with care. This Privacy Policy explains what data we collect, how we use it, and the steps we take to keep it secure.

1. Information We Collect

When you use our website or place an order, we may collect:

  • Personal Details: such as your name, email address, phone number, and shipping/billing address.

  • Payment Information: processed securely through trusted third-party payment providers.

  • Order History: including details of products purchased, preferences, and transaction records.

  • Website Data: such as IP address, browser type, and pages visited.

  • Cookies: small files stored on your device to enhance your browsing and shopping experience.

2. How We Use Your Information

We use the information you provide to:

  • Process and deliver your orders efficiently.

  • Communicate with you regarding updates, support, or inquiries.

  • Share news, offers, and promotions (only if you choose to subscribe).

  • Improve our website, products, and customer experience.

  • Comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Payment Partners: to process transactions securely.

  • Delivery Services: to ensure your orders reach you.

  • Service Providers: who support our website, analytics, and maintenance.

  • Legal Authorities: if disclosure is required by law.

4. Your Rights

As a customer, you have the right to:

  • Access, update, or request deletion of your personal information.

  • Opt out of promotional emails at any time.

  • Ask how and why your data is being used.

To exercise these rights, contact us at support@maisonaure.africa

5. Data Security

We use industry-standard security measures to protect your information. While we take every precaution, no system is 100% secure, and we cannot guarantee complete protection.

6. Third-Party Links

Our website may include links to external websites. Please note that we are not responsible for the privacy practices of those websites. We recommend reviewing their privacy policies before sharing personal information.

7. Children’s Privacy

Our services are not intended for children under 13 years of age, and we do not knowingly collect information from children.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

9. Contact Us

For any questions or concerns about this Privacy Policy, please reach us at:

Email: support@maisonaure.africa